Build "Natural" Processes
The second pillar, Build Natural Processes, emphasizes the design and implementation of workflows that align with natural human behaviors and environmental sustainability.
By focusing on efficiency and sustainability, PM Innov8 ensures that its operations are not only effective but also ecologically responsible. This approach helps reduce waste, optimize resources, and promote a culture of continuous improvement, ultimately leading to higher productivity and a smaller environmental footprint.
​
Natural in this context really means making sure to not stuff a square peg into a round hole. Too often, organizations try to fit their actions into a software, even if it feels like overkill or causes more issues. To get the best out of technology, it is pertinent to take time to decipher how the process should function outside of the software, then use only the pieces that assist you and leave behind those that do not.
At PM Innov8 we help our customers with this work by providing PM best practices and consultative insights to build successful PMOs.
Case Study
Major US bank — reimagining banking as a technology company
​
-
Rather than just adding digital tools to legacy banking ops, this company redefined itself: “a technology company that does banking, instead of a bank that just uses technology.”
-
They documented and understood existing gaps: legacy infrastructure, slow processes, poor agility. Then they built backward by migrating to modern infrastructure (cloud), adopting machine learning and data analytics for real‑time, personalized banking services.
-
Outcomes: closure of on‑premises data centers (moving fully to cloud), accelerated product development, and competitive positioning among younger, tech‑savvy customers.
Result - complete decommissioning of on‑premises data centers; faster release cycles; improved ability to acquire younger, tech‑oriented customers
Key Points
​
-
Start with the necessary deliverables – build backward
-
Document & understand what IS before deciding what WILL BE
-
Use technology to support your culture – focus on human interactions
​