Create a Culture of "Care"
The third pillar, Creating a Culture of Care, underscores the importance of accountability, responsibility, and empathy allowing a better focus on the needs of both internal and external customers.
By prioritizing an attitude of dynamic ownership as well as well-being and open communication, PM Innov8 creates a work environment where things get done and everyone involved feels valued and heard. This commitment to care extends beyond the workplace, influencing the company's approach to customer service and community engagement. The result is a loyal workforce and a satisfied client base, both essential for long-term success.
Keep in mind...
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Caring is more than accountability, it's a form of ownership that comes from the heart
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Caring only happens in environments that include trust and shared purpose
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Caring at only one level of the organization WILL NOT WORK. It must happen in 75% of levels in order to become part of the culture (need citation here)